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Safety at the Shops
Although we are so excited to re-open our shops, we are also cognizant that this requires extra safety precautions to make your decision to shop with us safe and positive. To that end, we are instituting the following procedures:
- Limiting Occupancy to 8 customers at a time
- Regular cleaning and disinfecting of doors, counters, payment processing equipment, and testers
- Employees will wear masks at all times, and visitors are encouraged to do the same
- All customers and employees should observe social distancing and stay 6 ft apart from each other at all times
Alternatively, if you would prefer a private shopping appointment, please email us at [email protected] or call and leave a message at 216-696-6220. There is no minimum purchase required, but we do ask that you give us 24 hours advance notice to arrange for someone to be at the shop for you.
And though we do know that this is an extremely serious matter, we couldn't help but make a video outlining these guidelines with a dash of R/S humor.
We are so looking forward to seeing your (half-obscured) faces again. Our hours will be limited to begin, and we will continue to update our website and social media channels to keep in touch with you however you feel most comfortable. For updated hours, please visit our Locations page or visit our Instagram and Facebook pages.