About us

Room Service is the collective work of owners Jennie Doran and Andrew Worm, two artists that believe that curiosity, function, and beauty deserve a place in everyday life.

Both originate from artistic backgrounds: Jennie in Fashion Design, Visual Display, and Art Direction; Andrew in Filmmaking, Theater, and Production. These worlds have come together to create artists with a passion for storytelling, community, and beautiful spaces.

Through Room Service, Andrew and Jennie collect and present the goods and stories of a collection of makers, designers, and artisans from the tiniest of villages to teeming cities, allowing the spirit to wander a bit in a bespoke retail space that encourages discovery and conversation.

In addition to their retail spaces, R/S love to collaborate on creative projects large and small, reach out to discuss possibilities in:

  • Art Direction
  • Visual Merchandizing and In-store Creative
  • Retail Consulting
  • Window Design
  • Set Design
  • Art Installation and Environments


Our Team


Abby is our old soul. A Kent state grad, Abby came on board as an intern 2 years ago and has been with us ever since! A self professed geek- she loves Star Wars and historical dramas (seriously, try quoting something- she knows it), cookie mastery and anything topped with goat cheese. 

You can find Abby at both of our shops, where she manages our apparel buying- you can thank her for that fabulous new outfit you picked up for the weekend.

Celia is our wanderer. She loves travel (just ask her about this years ventures alone!) but when home is constantly making things with her hands- soap, ceramics, refinishing old finds. (A woman after my own heart, she’s always saving materials for future projects.)  She’s also a passionate dancer, having recently discovered the Latin dance community in Cleveland. (And, she salsas in four inch heels!)

Celia heads up our Ohio City location, and has hands down the best taste in tunes yet. Come in and chat- her curious mind and travel stories make for fabulous conversation. 

Jacqueline is the newest member of the R/S family- coming to us by way of Columbus, with a stellar background in retail and visual merchandising. A former synchronized swimmer (cool right?) She’s passionate about running (has completed 6 half marathons, and one full) hiking, her pup, and her fiancé Nick-they are getting married this very month! (Oh, and ice cream..dessert is a thing.)

You’ll see Jac’s touch in new stories and visual work throughout the shops, and while she is primarily at our Van Aken location she will be working across the brand to help bring our stories to life.